Client Information

Essential information for clients of Megan Dixon

Your Support Desk - Emails, Support Tickets, General Requests & Questions.
If you need any help or have any questions we have a dedicated support desk for your convenience, called Freshdesk. Please log in here to submit a reque...
Fri, 31 Jul, 2020 at 9:41 AM
Your Billing Area - Download Estimates, Invoices & Billing History.
New estimates and invoices are sent via email. However, if you'd like a copy of a past estimate or invoice, please email support@megandixononline.com or...
Fri, 31 Jul, 2020 at 9:51 AM
Your Online Office - Tasks, Projects, Collaboration & Client Management.
Active Collab - it's the most important part of your client facilities, and it's the online area where we'll be working together on your tasks, ...
Fri, 31 Jul, 2020 at 9:57 AM
Transitioning to virtual support for your business.
When working online, an element of trust is involved, and we appreciate that all of our clients need to give us this trust. We understand that we are not wo...
Fri, 31 Jul, 2020 at 9:58 AM
Additional information & useful links (noting observed holidays)
Our administrative support team are based in the US, UK and Canada, so we work to "commit-lines" e.g our commitment is to respond within 24 hours,...
Fri, 31 Jul, 2020 at 10:03 AM