Our administrative support team are based in the US, UK and Canada, so we work to "commit-lines" e.g our commitment is to respond within 24 hours, rather than set times of the day, however we are generally available through our support desk Monday to Friday 8am to 3pm CST (Chicago Time).


We're closed on UK and US Public Holidays and Christmas and New Year Holidays. If you require cover during the days, please contact us on support@megandixononline.com for further assistance.


We prefer electronic communication via the office or support desk, so it's essential that you're comfortable with primarily working via your client area or email.